Terms of Service

1. Introduction and acceptance

These Terms of Service (the “Terms”) govern your use of the Pick the site service, including all its features, tools and content (together, the “Service”).

By using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Company information

The Service is operated by Goldcote Ltd, registered in the British Virgin Islands (“we”). Our registered address is Wickhams Cay, Tortola, and you can contact us at hello@pickthesite.com.

3. Services provided

A free website for your business on an address you choose under one of our domains (such as pickthesite.com or picktherestaurant.com), a directory of business pages, and a panel to keep your website up to date.

Paid extras: Plus (keep the first screen designed for you), the Studio design of your whole website, and prepaid credit for the assistant. Each shows its price before you buy.

We may improve or change the Service; we tell you by email about changes that matter to you.

4. Your account, content and responsibilities

You sign in with links sent to your email address. Keep access to that inbox: whoever can read it can manage your website.

You confirm that the business is yours, or that you have the right to create its website. All content you provide must be true, legal and yours to use: texts, photos, names and logos.

You are responsible for your website and for answering the requests sent through it. The imprint and privacy texts we create for your website are templates: check that they fit your business.

5. Prohibited activities

You must not use the Service for:

• scams, fake businesses, misleading prices or reviews
• asking visitors for passwords, card or bank details
• illegal goods, services or content
• hate speech, harassment or violence
• adult content
• malware, spam or anything that harms visitors
• impersonating another person or business

6. Reports, claims and pauses

Anyone can report a website or claim a business. While we check, we may pause a website. We remove websites that break these Terms, and we may report illegal content to the authorities.

A business can take over a website made in its name: the address it publishes confirms it, or we check by hand. We tell the owner by email, and you can always answer.

7. Directory and search engines

Once you confirm your email, your website appears in our directory and search engines may list it. You can switch the directory off in your panel.

Our directories also list independent businesses from OpenStreetMap. A business can claim its page, or ask us to take it off.

8. Fees and payment

Your website is free. Paid extras are paid in advance through Stripe, where the charge appears as MoltenRock PICKSITE, the representative office of Goldcote Ltd. Prices are shown and charged in your currency where we offer it, otherwise in Swiss francs. Paid extras never renew without your consent; monthly options can be cancelled at any time.

Credit for the assistant is prepaid. A message costs the price shown next to it only when the assistant prepares a change with it; a question, a plan for design work, or a change it can’t make, costs nothing. On a website we designed, the first changes each month are free, colours and fonts too: your panel shows how many are left. Credit doesn’t expire while your website exists; if we ever end the Service, we refund what’s left. The assistant only prepares changes: nothing goes live until you apply it.

Design work your assistant plans (a new section, a new look, a page) is reserved from your credit at the price shown when it starts, and taken when you put the result live. You see the result before anything goes live; its last part can be adjusted for free, twice with our best designer and once with Standard. If you discard a result of our best designer, its price comes back to your credit once in 30 days for each website; it is taken for a second discard within those 30 days, and for a Standard result. A part that can’t be made comes back by itself, and a result you don’t decide on within 30 days is closed like a discard.

A package for a website we designed is paid ahead, for a month (30 days) or a year, and never renews by itself: a week before it ends we email you, and you buy it again if you like; bought before it ends, the new time starts when the old one ends. While it runs: 200 free changes a month instead of the first ones, CHF 10 of credit each month for design work (like included credit, it doesn’t expire and isn’t paid out), Visitors+ in your panel, and our team answers you first. Its price is the one shown when you buy it.

Plus, Studio and Pro include credit for the assistant: 50, 200 and 1,000 changes. It works like prepaid credit and doesn’t expire, but it isn’t paid out; if a purchase is refunded, the included credit you haven’t used goes with it.

The Studio design is paid once, before it’s made. It includes one design of your whole website and one round of changes; it goes live only when you apply it, and you can switch back to your free design at any time. If we can’t deliver it, we refund the full price.

Plus is paid once, when you go live with the first screen MoltenRock Frontier AI designed for you on our front door, or later from your panel. It keeps that design: the design you saw is the one you get, and where its offer says so, the rest of your website is designed around it. Every website carries a small “Made with MoltenRock” link; you can ask your assistant to remove it (one change).

Pro, a website we make by hand for one business, is paid once and comes with a 14-day money-back guarantee. The guarantee ends once you use the assistant to change your website, because every change has a real cost to us.

Plus and Studio come with a 14-day money-back guarantee too: write to us within 14 days of paying and we refund the full price. Once you have used the assistant to change your website, we refund the price minus the changes it made and the design work you kept, at the price shown for each (CHF 0.20 a change in words, design work at the price its plan showed, or their value in your currency). When MoltenRock Frontier AI’s free designs are fully booked for the day, CHF 10 of credit for the assistant has your first screen designed at once: the design is yours to keep, and the CHF 10 stays as credit.

If you are a consumer in the United Kingdom, section 14 explains your right to cancel.

9. Data protection and privacy

We comply with the Swiss Federal Act on Data Protection, the EU General Data Protection Regulation and the UK GDPR. Where we rely on your consent, we ask for it, and you can withdraw it at any time; you can object to marketing at any time.

Our Privacy Policy explains what we collect, why, how long we keep it, who processes it for us, how we protect it, what happens in a data breach, and your rights. Websites made with Pick the site set no cookies and use no trackers.

10. Marketing emails

We sometimes write to a business, whether or not it already has a website, to offer it a ready-made website: a first message, then at most two follow-ups, and never again after a “no”. Our Privacy Policy (“Businesses we write to”) says which details we use and on what basis.

Every message says who we are and lets you stop further messages with one reply, and our emails comply with PECR and the GDPR/UK GDPR. To customers we only send emails about their website and the Service.

11. Liability and indemnification

We run the Service with care, but we can’t promise it is always available or free of errors. We limit our liability to the maximum extent permitted by law: we are liable only for intent and gross negligence.

You agree to indemnify and hold us harmless against claims arising from your use of the Service, in particular from the content you publish.

12. Intellectual property

We reserve all rights to the Service, its content, designs and software. You keep the rights to your own content, and you grant us a non-exclusive, royalty-free licence to use it for operating the Service: hosting, showing and backing up your website, and listing it in our directory.

13. Termination

You can remove your website, and end your account, in your panel at any time; it is then deleted.

We may suspend or terminate an account that breaks these Terms, with prior notice and a chance to put it right. Where content could harm visitors or is illegal, we pause or remove it at once and tell you.

If we ever stop the free Service, we tell you at least 60 days ahead and help you take your content with you.

14. If you are in the UK

If you use Pick the site as a consumer in the United Kingdom, the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 apply alongside these Terms, and nothing in these Terms limits your rights under them.

For a paid extra you have 14 days to cancel. When you ask us to start straight away (a Studio design, or Plus going live at once), you agree that this right ends once we have delivered it. If what we deliver isn’t as described, we fix it or refund you.

You can bring a claim in the courts of the part of the UK where you live.

15. Governing law and dispute resolution

British Virgin Islands law governs these Terms. Disputes will be resolved in the courts of Tortola, British Virgin Islands. This does not take away the mandatory rights that consumers have under the law of the country where they live.

16. Changes to the Terms

We may change these Terms at any time, with notice to users by email. Your continued use of the Service constitutes acceptance of the changes.

17. Miscellaneous

Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control.

Assignment: we may transfer these Terms to a company of our group or to a successor of the Service; you may not transfer them without our consent.

Severability: if a provision of these Terms is invalid, the rest remains in force, and the invalid provision is replaced by a valid one that comes as close as possible to its purpose.

If you have any questions about these Terms, please contact us at hello@pickthesite.com.